Siba QS

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Privacy Policy

Last updated: 16/02/2026

Website: https://sibaqs.com (“the Website”)
This Privacy Policy explains how Siba QS (“we”, “us”, “our”) collects, uses, shares, and protects personal information in line with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

1) Who we are

Responsible Party: Siba QS
Email: Phiwe007@icloud.com
Phone: +420 608 286 391
Address: 100 Beach Road No.2 Kurlyn Place EAST LONDON 5201

If you have any questions about this Privacy Policy or your personal information, contact us using the details above.

2) What personal information we collect

Depending on how you use the Website, we may collect:

  • Contact information: name, email, phone number (e.g., via contact forms or email requests)

  • Service and invoice information: invoice reference, payment reference, and details needed to allocate payments correctly

  • Technical information: IP address, browser type, device info, pages visited, and usage data (via cookies/analytics)

  • Account information (if applicable): username and profile details for registered users

  • Communications: messages you send us, support requests, and related records

Important: We do not intentionally collect special personal information (e.g., medical, religious, biometric data) through this Website.

3) Payments (Peach Payments / payment gateway)

If you make a payment on this Website, payments are processed by a third-party payment service provider (e.g., Peach Payments) to securely handle payment transactions.

  • We do not store your full card details on our servers.

  • Peach Payments and/or their banking partners may process your payment information to complete the transaction, prevent fraud, and comply with legal requirements.

You should also review Peach Payments’ privacy policy and terms on their website.

4) Why we process your information (purposes)

We process personal information to:

  • respond to enquiries and provide support

  • provide services and manage client relationships

  • issue quotes, invoices, and allocate payments

  • confirm and record transactions

  • improve website performance, security, and user experience

  • comply with legal obligations (tax, accounting, fraud prevention, dispute resolution)

5) Lawful basis for processing (POPIA)

We process personal information when:

  • it is necessary to perform a contract or provide a service you request

  • you have given consent (where required)

  • we have a legal obligation to keep records

  • we have a legitimate interest in operating and securing our business and Website

6) Sharing your information

We may share personal information with trusted third parties only when necessary, including:

  • Payment processors: Peach Payments and relevant banking/payment networks

  • Website/hosting providers: hosting, email and security providers

  • Service providers/contractors: only if required to deliver the service

  • Legal/regulatory bodies: when required by law or to protect rights and safety

We do not sell personal information to third parties.

7) Cross-border transfers

Some service providers (e.g., hosting, email, analytics, or payment providers) may store or process information outside South Africa. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place consistent with POPIA.

8) How long we retain your information

We keep personal information only as long as necessary for the purposes described above, including legal, accounting, and security requirements.

  • Invoices, payment records, and communications may be retained for required statutory periods.

  • If you request deletion, we will remove information unless we must keep it for legal/legitimate reasons.

WordPress sections (edited & kept)

9) Comments

If visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. Gravatar’s privacy policy is available on Automattic’s website. After approval of your comment, your profile picture is visible to the public in the context of your comment.

10) Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the website.

11) Cookies

If you leave a comment, you may opt in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.

If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.

When you log in, we set cookies to save your login information and display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out, login cookies are removed.

If you edit or publish an article, an additional cookie will be saved in your browser. It includes no personal data and simply indicates the post ID. It expires after 1 day.

Analytics (if used): We may use cookies or similar technologies to understand traffic and improve the Website. You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

12) Embedded content from other websites

Articles may include embedded content (e.g., videos, images, articles). Embedded content behaves the same way as if you visited the other website. These sites may collect data, use cookies, embed third-party tracking, and monitor your interaction.

13) Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

We may also share data with service providers that help us operate the Website and process payments (e.g., hosting, security tools, and payment processors like Peach Payments).

14) How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely to recognise and approve follow-up comments.

For users who register on the website (if any), we store the personal information provided in their user profile. Users can see, edit, or delete their personal information (except their username). Administrators can also see and edit that information.

15) What rights you have over your data (POPIA rights)

You have the right to:

  • request access to the personal information we hold about you

  • request correction of inaccurate information

  • request deletion (where lawful and applicable)

  • object to processing in certain circumstances

  • withdraw consent (where processing is based on consent)

To exercise these rights, email Phiwe007@icloud.com.

You also have the right to complain to the Information Regulator (South Africa) if you believe your rights have been infringed.

16) Where your data is sent

Visitor comments may be checked through an automated spam detection service.

17) Security

We take reasonable technical and organisational steps to protect personal information against loss, misuse, unauthorised access, or disclosure. However, no method of transmission or storage is 100% secure.

18) Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated “Last updated” date.

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